No deposit is required to begin the design process! We’ll work on creating your CAD and selecting the center stone first. Once you’ve approved these, we’ll proceed with the payment and production of your ring.

Our custom engagement rings start at $3,000, ensuring you receive a beautifully handcrafted design tailored to your vision and budget. This starting price covers exceptional craftsmanship and the use of high-quality materials, with the final cost depending on the design details, gemstones, and materials you choose.

Absolutely. All of our rings are covered by a Limited Manufacturer Warranty that guarantees against structural defects and includes a Complimentary Accent Stone Loss Warranty for the first year after purchase (for accent stones valued under $100). If a small stone falls out due to normal wear, we’ll replace it free of charge. We also provide free repairs, resizes, or remakes if the adjustments wouldn’t have impacted the initial purchase price. For additional changes, like upgrades or intricate design modifications, we’ll only charge for the added materials or complexity.

Yes, we can work with heirloom diamonds or gemstones, as long as they meet our quality and size requirements for the design. Let us know early in the process, so we can incorporate them into your ring.

We offer a Satisfaction Guarantee for all custom engagement rings. If you’re not ecstatic about your ring after receiving it, let us know within 14 days, and we’ll modify or remake it for free. Our goal is to ensure you love your purchase!

That’s perfectly fine! The design process is meant to ensure your custom engagement ring is exactly what you want. You’re not locked in or required to pay until you’ve approved the final design and center stone.

It typically takes 4-5 weeks from the time you approve the CAD and center stone for us to create your ring. If you’re working on a tighter timeline, let us know—we’ll do our best to accommodate you.

Yes! If you have inspiration photos or sketches, we can use them to guide the design process. Our goal is to create a ring that perfectly matches your vision.

At Charleston Rings, we offer 30 day free returns. This ensures that you have peace of mind and time to decide if your purchase is right for you.

Products that are not eligible are:

• Orders outside of our 30-day return policy.
• Rings that have been resized, modified, engraved or was customized.
• Truly Custom® Engagement Rings.
• Any orders that were damaged by customer.

Truly Custom® Engagement Rings have a Satisfaction Guarantee. If you’re not ecstatic about your ring after receiving it, let us know within 14 days, and we’ll modify or remake it for free. Our goal is to ensure you love your purchase!

Absolutely. All our rings are covered by a Limited Manufacturer Warranty that guarantees against structural defects and includes a Complimentary Accent Stone Loss Warranty for the first year after purchase (for accent stones valued under $100). If a small stone falls out due to normal wear, we’ll replace it free of charge. We also provide free repairs, resizes, or remakes if the adjustments wouldn’t have impacted the initial purchase price. For additional changes, like upgrades or intricate design modifications, we’ll only charge for the added materials or complexity.

Once you approve the design and center stone, it typically takes 4-5 weeks for us to create and ship your ring. If you need your ring sooner, please contact us and we will do our best to expedite the process. During some peak times there may be an expedited fee.

Yes, all of our shipments are fully insured for your protection. If something happens during transit,
we'll take care of it.

Currently we only ship in the USA.

We offer one free resizing per ring. Just contact us, and we'll provide a
prepaid shipping label for your convenience.

Exceptions apply. This offer does not apply to:

• Eternity bands, twisted bands, or intricate styles that must be rebuilt rather than resized
  
• Rings needing more than one full size adjustment
  
• Priced under $2,000
  
• Rings with stones covering ⅔ or more of the band (reviewed case by case)
  

These restrictions are in place to keep the integrity of your ring. We’ll always recommend the best option to keep your ring safe and stunning.

YES! Lab grown diamonds (also known as man made, lab created, or engineered diamonds) are 100% chemically, physically, and optically the same as a natural diamond. The only real difference is the origin – lab created diamonds are created using the same process as a natural diamond with high pressure and high temperature except they are created in a laboratory setting instead of under the earth. Lab Grown diamonds are graded by the same standards as natural diamonds and are recognized around the world as a true diamond. All of the center diamonds in our rings are certified for your protection, and most are from IGI – International Gemological Institute – the world’s foremost laboratory for grading lab grown diamonds.

No! A Moissanite is a completely different stone that is not made of pure carbon. Moissanite, White Sapphire, Cubic Zirconia (CZ), and other stones are considered “diamond simulants” because they have some similar properties to a diamond but are not made of the same material as a diamond. It is also possible to tell the difference between diamond and diamond simulants with the naked eye.A lab grown diamond is not a simulant because it has the same chemical, physical, and optical properties as a natural diamond.

There are many reasons people buy lab grown diamonds but the four most common are cost, environmental concerns, avoiding violence/blood diamonds, and human rights concerns.
Cost – Lab grown diamonds are usually much less expensive (usually at least 75% less) for the exact same grade of diamond. For example, a round natural diamond graded as 1.50 Carat F Color VS2 Clarity at a typical jewelry store usually costs over $18,000. A lab grown diamond (as of the time of this writing) of the same grade – 1.50 Carat F Color VS2 Clarity – only costs around $2,200!
Environmental Concerns – For each carat of natural diamond mined from the earth anywhere from 200-250 tons of ore needs to be sifted through. Much of the natural diamond mining industry in countries around the world is unregulated and with it brings irresponsible diamond mining practices that pollutes water for nearby communities, causes deforestation, and in some cases can cause entire ecosystems to collapse!
Avoiding Violence/Blood Diamonds – In 2006,“Blood Diamond“ showed the world part of the dark side of natural diamond mining. Since that film, more people are aware of the violence, suffering, and exploitation that happens around the world but not much has changed for the people in the diamond mining industry. Workers, their families, and innocent civilians are still being murdered, tortured, and treated unjustly in the name of mining these precious stones.
Human Rights Concerns – Here are some shocking facts: over 1 Million diamond miners in Africa are paid less than $1 per day to mine in dirty, dangerous conditions. Much of the work force is children under the age of 16 – in one mining province in Angola, 46% of diamond miners were under 16! Small mining operations abound and many do not have the proper safety equipment or tools.

You can usually save about 75-80%!

Here are some examples of pricing for round diamonds to give you an idea!

1 Carat D VVS1 –Natural $15,600 vs Lab Grown $2,000
1.5 Carat F VS2 –Natural $18,600 vs Lab Grown $2,200
2 Carat E VS1 –Natural $41,000 vs Lab Grown $5,500
3 Carat G VVS2 –Natural $84,000 vs Lab Grown $12,000
5 Carat F VS1 –Natural $267,500 vs Lab Grown $33,900

Yes! Insurance companies will still insure your diamond. We are not an insurance company but we recommend insuring your new purchase through a company called Jewelers Mutual (usually costs around 1/100th your appraised value per year – $10,000 = ~$100/year). We do not recommend insuring through your homeowners or renter's insurance because it doesn't cover the same things a separate jewelry policy would. 

Yes! Lab grown diamonds have the same thermal conductivity and material properties as a natural diamond (because it IS a diamond, just from a different origin) so it will test as a true diamond.

The short answer is no, that’s not true. Almost anything of high value initially has a resale value if you need to sell it for some reason. Lab grown diamonds are no different and do have a resale value in the event you wish to sell them back. If you bought and sold back a natural diamond, the difference you lost on the resale could buy you a brand new lab grown diamond!

Yes, most lab-grown diamonds come with certification from trusted gemological laboratories like IGI (International Gemological Institute) or GIA (Gemological Institute of America). These certificates detail the diamond's cut, color, clarity, carat weight, and more.

Yes, lab-grown diamonds are a more ethical and environmentally friendly choice compared to mined diamonds. They avoid the environmental destruction, deforestation, and human rights concerns associated with diamond mining.